Privacy Policy and General Terms & Conditions
Welcome to the privacy policy of Soofia International School, a digital platform that offers an e-learning facility for the students of Soofia International School, Lesotho. www.soofiainternational.org and soofia eTutor App is owned and operated by Soofia International School, Butha Buthe, Lesotho (hereinafter referred to as “Soofia International School” or “ us” or “we” or “our”).
All rights of this website are reserved with Soofia International School. No part or content of this website or eTutor Appmay be reproduced, replicated, distributed or transmitted in any form whatsoever or through any means, which includes printing, recording or other electronic methods or any other methods, as the case may be, without prior written permission from the administrator of this website. Users may download material from the website only for their own personal, non-commercial use. For commercial permission requests, please contact the Web administrator.
Soofia International School reserves the right to make changes to any information contained on the website at any time whatsoever, and without notice or limitation of any kind, including, but not limited to, information relating to countries, courses, universities, scholarships, fees, and other related services. We are very sensitive to the privacy concerns of visitors to our website. Soofia International School is committed to respect your online privacy and recognize your need for appropriate protection and management of any personally identifiable information or private communication. We take care that the content posted on this website is appropriate for their viewing and/or use. This Privacy Policy outlines the way in which Soofia International School gathers and uses information related to you.
1. Scope and application
1.1 The terms “you/your” shall refer to the users and any other persons accessing or seeking to use the Platform.
1.2 This Privacy Policy is a legally binding document between you and us which governs the usage, collection, protection and sharing of any information that you provide us, when you access and/or use our website located at www.soofiainternational.org, and our mobile application, Soofia eTutor. (collectively, the “Platform”).
1.3 This Privacy Policy shall be read together with the other policies published by us on the Platform, including without limitation the Terms of Use and the Disclaimer (together the “Policies”).
1.4 This Privacy Policy is an electronic document and does not require any physical, electronic or digital signature. By accessing or using the Platform, you indicate that you understand, agree and consent to the terms and conditions contained in the Privacy Policy. If you do not agree with the terms and conditions of this Privacy Policy, please do not use this Platform.
1.5 Please note that we are not responsible for, and this Privacy Policy does not govern information provided other than through the Platform.
2 Commitments
2.1 We are committed to ensure that your privacy is protected to all possible, reasonable and commercial extent, as your privacy and data protection is of the utmost importance to us.
2.2 We gather certain types of information about you in order to provide, maintain and improve the Services (as defined in Terms of Use) rendered to you, and hence, we strongly urge you to fully understand the terms and conditions of the Privacy Policy surrounding the capture and use of such information.
3 Information security:
3.1 We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.
3.2 The information you provide to us will be held on Soofia International School’s own servers or on third party servers contracted by Soofia International School. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, virus attacks, system errors/bugs nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.
3.3 We use reasonable precautions to keep the personal information you disclose to our magazines and websites secure and to only release this information to third parties we believe share our commitment to privacy. However, we are not responsible for any breach of security or for the actions of these parties.
3.4 Although, we will endeavor to meet the requirements of the Internet Security policy envisaged under this section, we cannot accept any responsibility for any loss, disruption or damage to your data or your computer system that may occur whilst using material derived from this website. As best practice, we also strongly recommend that you regularly run an antivirus programme on all materials downloaded from the Internet.
4 Collection of Information
4.1 For the purposes of rendering our Services through the Platform, we may collect your information from various channels, including, but not limited to, voluntary submission of information from your end in furtherance of the access or usage of the Platform, through requests initiated by you towards the Services and through communications.
4.2 You represent that the information you provide from time to time is and shall be correct, current and updated and that you have all the rights, permissions and consents to provide such information. Your providing the information to us, and our consequential storage, collection, usage, transfer, access or processing of the same shall not be in violation of any third-party agreements, laws, judgments, orders or decrees.
5 Types of Information collected by Us
We collect no personal information about you when you visit our website unless you choose to provide this information to us. If you do nothing during your visit but browse through the website, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. Rather, information is kept in the aggregate. We automatically collect and store only the information about your visit. We use the information we collect to understand the traffic to our site and to help us make our site more useful to visitors like you.
5.1 Personally Identifiable Information (“PII”)
5.1.1 PII, as used in information security and privacy laws, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.
5.1.2 We may collect and retain certain PII including without limitation your name, age, gender, telephone number, mailing address, permanent and current residential addresses, email address, history of your transactions with us (if you are a subscriber), etc. These PII are essential for rendering our Services to you. We may also use this information to customize our Services based on such information as provided by you.
5.1.3 We also collect any information exchanged by you with us in the form of written communication, responses to emails, feedback provided, participation in discussions, etc.
5.1.4 You have the right to request to discontinue our use of your PII. To withdraw your consent to our collection and processing of your information in future, you may do so by sending an email to info@soofiainternational.org or specifically informing us that you are withdrawing your consent towards our use of your PII.
5.2 Non-Personal Information (NPI)
5.2.1 We also collect information in a form that does not permit direct association with any specific individual including without limitation the information of the browser you use, usage details and identifying technologies (“NPI”). NPI includes without limitation, referring/exit pages, anonymous usage data, and URLs, platform types, number of clicks, etc. We request you to note that when you access the Platform or receive emails or any communication from us, we along with our affiliated companies and permitted agents, may use cookies and/or pixel tags to collect information and store your online preferences.
5.2.2 If we do combine NPI with PII, then the combined information will be treated as PII for as long as it remains combined
5.2.3 We use various technologies and/or third-party tools to collect NPI, including without limitation:
5.2.3.1 Cookies: A cookie is a piece of data that any website can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. To enhance our Services, our Platform uses cookies, sent by us or our third-party associates, or other technologies. You may control the effect of cookies through your browser settings; however, some features of our Services may not work properly if your use of cookies is disabled.
5.2.3.2 Web beacon or other technologies: We often use web beacon in conjunction with cookies, to enhance our Services on a number of pages of the Platform. A non-identifiable notice of a visitor’s visit to a page on the Platform is generated and recorded. Such notice may be processed by us or our third-party associates. To disable some of these features, you may disable cookies in your web browser’s settings. Web beacons and other technologies will still detect visits to these pages, but the notices they generate are disregarded and cannot be associated with other non-identifiable cookie information.
5.2.3.3 Google Analytics or other tools: Our Platform uses certain third-party tools (including but not limited to Google Analytics), in order to evaluate your use of our Platform, and to provide other services relating to the Platform activity, among other things.
5.2.4 We may also collect other non-specific information to provide you better access to our Services each time, such as preferences and interests and other non-personal details via the Platform, any application form or email or any other medium. We may also store and publish such information to assist us in making the Platform better and easier to use.
5.2.5 Additionally, we may collect and use technical data and related information, including but not limited to technical information about your device, system and application software, and peripherals, that is gathered periodically, to facilitate the provision of software updates and other Services to you. We may use this information, among other things, to improve our Services or technologies.
We may combine personal information collected from you with other information from data available with us to provide a better overall experience, including customizing content for you in both forms – online (or electronic) as well offline. We do not monitor your use of the Internet; neither do we use cookie technology or any other technology to monitor your use of www.soofiainternational.org. We may receive and collect certain anonymous information in standard usage logs through our Web server. This information may include the IP address assigned to the computer you use while accessing www.soofiainternational.org. We may combine personal information collected from you with other information from data available with us to provide a better overall experience, including customizing content for you in both forms – online (or electronic) as well offline. We do not monitor your use of the Internet; neither do we use cookie technology or any other technology to monitor your use of www.soofiainternational.org. We may receive and collect certain anonymous information in standard usage logs through our Web server. This information may include the IP address assigned to the computer you use while accessing www.soofiainternational.org.
6 Information Usage and Disclosure:
6.1 Soofia International School does not rent, sell, or share personal information about you with other people (save with your consent) or non-affiliated companies except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:
6.2 We provide the information to our trusted partners who work on behalf of or with Soofia International School under confidentiality agreements. These companies may use your personal information to help Soofia International School communicate with you about offers from Soofia International School and our marketing partners. However, these companies do not have any independent right to share this information.
6.3 We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; We also may disclose personal information to third parties if we have reason to believe that disclosing such information is necessary to conduct investigations of possible breaches of law, to cooperate in any legal investigation, or to identify, contact, or bring legal action against someone who may be violating the terms of use of our site.
6.4 We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Soofia International School’s terms of use, or as otherwise required by law.
6.5 SOOFIA INTERNATIONAL SCHOOL is not responsible for the information, you volunteer about yourself in the course of discussions in our forums, chat rooms, or other forms of publicly accessible interaction or information that you choose to make public in your member profile. As a member, you can view, correct or change your publicly available information at any time via your member profile page.
7 Links to Other websites
7.1 Our website has links to partners and other sites. When you link to another site, you are no longer on our site and are subject to the privacy policy of the new site. Other websites may collect and treat information collected differently, so we encourage you to carefully read and review the privacy policy for each website you visit. We will not be responsible for any information that you may provide to such websites accessible through our website.
8 Restriction of Liability
8.1 SOOFIA INTERNATIONAL SCHOOL makes no claims, promises or guarantees about the accuracy, completeness, or adequacy of the contents of this website and expressly disclaims liability for errors and omissions in the contents of this website/App.
8.2 No warranty of any kind, implied, expressed or statutory, including but not limited to the warranties of non-infringement of third-party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given with respect to the contents of this website or its hyperlinks to other Internet resources.
8.3 Reference in this website to any specific commercial products, processes, or services, or the use of any trade, firm or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favoring by SOOFIA INTERNATIONAL SCHOOL.
9 Operating System Permissions
9.1 Mobile platforms (Android and iOS) have defined certain types of device data that apps cannot access without your consent. These platforms have different permission systems for obtaining your consent. Upon becoming operational, the iOS platform will alert you the first time our App wants permission to access certain types of data and will let you consent (or not consent) to that request. Android devices will notify you of the permissions that our App seeks before you first use the App, and your use of the App constitutes your consent. Sometimes these permissions require more explanation than the platforms themselves provide, and the permissions we request will change over time.
9.2 Android permissions: Device & App history: We need your device permission to get information about your device, like OS name, OS version, mobile network, hardware model, preferred language, installed apps etc. Based on these inputs, we intend to optimize your overall experience by understanding your preferences and by using OS specific capabilities
9.2.1 Identity: we are not collecting any information to identity information form the device
9.2.2 File Storage: This permission is used to download video files to the device and upload assignments to the application.
9.2.3 Location, Contacts, Call Logs: We are NOT accessing location, contacts and call logs.
9.2.4 SMS: We access SMS for OTP verification.
10 Governing Law
10.1 We are incorporated in, and based out of Kingdom of Lesotho, and we are duty bound to abide by Lesotho laws. We may not have complied with some privacy laws of other countries and further represent to be unaware of such other legal requirements.
10.2 Further, any disputes regarding this Privacy Policy shall be subject to the jurisdiction of the courts of Kingdom of Lesotho.
11 Updates to the Privacy Policy
11.1 We reserve the right to modify, amend, suspend, terminate or replace this Privacy Policy from time to time within our sole discretion. We will post any changes made to the Privacy Policy on the Platform without prior notice to you. Such changes will take effect immediately upon their posting on the Platform.
11.2 We encourage you to review the Privacy Policy frequently. By your continued use of the Platform, you consent to the terms of the revised/updated Privacy Policy.